Photographic identification is required for all adult air and sea passengers.
Children under the age of 16 do not need to show ID on domestic routes. The adult they are travelling with can vouch for the infant's/child's identification, providing the relevant photo ID is shown (by the adult).
Examples of acceptable documents are passport, photographic driving licence or citizen card. A citizen card can be obtained via the internet at www.citizencard.net.
Passports are required for daytrips to France. Travellers from mainland Europe require a full passport for everyone, including children.
Where a dog is welcome a symbol will be shown to indicate this on each property entry on the 'Properties' page. Further information within the property description will advise if more than 1 dog is permitted and if additional charges apply. Under no circumstances can a pet of any description be brought into a pet-free property. Please note that dog friendly properties are not always secure and dogs must not be left alone in properties for long periods of time.
Pet-free properties: Whilst we do our best to ensure that pet-free accommodation is kept completely pet-free, obviously we cannot absolutely guarantee this. If necessary, please ask us and we will check with the owner that the property has been kept pet-free before you take up occupancy.
Please also note that there may be pets owned by the property owners/managers within the grounds or on the premises of the property.
Please advise at time of booking if any guest has any additional mobility or other issues etc. and we can then help to direct you to a property to suit your specific needs. We do not accept any responsibility if a property proves to be unsuitable.
Please contact us on 0800 233 5259 as soon as you can and also confirm your cancellation in writing. Deposit and balance payments are always non-refundable. We can provide you with all the necessary paperwork for insurance claims purposes on request.
Symbols are used on our website to summarise the following:
Accessible properties - As the accessibility varies, please contact us to discuss your requirements to ensure they meet the needs. Not all properties with the Accessible logo are wheel chair friendly, but may have groundfloor facilities and walk in shower rooms etc. to suit people with restricted mobility.
Coastal - These properties are in a close proximity to the coast but do not have a sea view.
Dog friendly - These properties allow guests to bring 1 or more dogs on request, but the number and size may be restrictioned and charges may apply. Please note that not all dog friendly properties have enclosed gardens.
EV Charging - These properties have extenal charging points for EV vehicles. The guest will usually be required to provide the charging connection lead.
Family Friendly - These properties are sutitable for families. However, please check to ensure that age restrictions do not apply in the property description before requesting.
Garden/Patio - outside area available. This may be shared or private. Please check the description for further information.
Hot tub heaven - Some properties have a private hot tub whilst other have one that may be shared with other guests. *Where a property advertises a hut tub, the use is, without exception, always entirely at the users' own risk.
Just for Two - These properties are only suitable for 2 people.
Pool Paradise - this may be inside or out, may be shared, may be heated or not. *Where a property advertises a swimming pool, the use of a swimming pool is, without exception, always entirely at the users' own risk.
Sea View - Please check the description to the level of view. Some properties may only have a partial view or view from certain rooms or parts of the property.
Special Offers - Check out the latest special offers.
Washing machine - this may be shared, charges may apply.
Wi-Fi - available - no guarantee of strength or of availabilty, charges may apply.
For full details please see each individual property description and request any additional information if required.
The occupancy stated in each individual property entry is the maximum number of adults, children and infants which may occupy the property. Check for any child age restrictions with each individual property. Infants are under 2 and children are up to the age of 12 in most accommodations, but in Tourism Registered accommodation children are up to the age of 16. Some properties may have additional excemptions but this is always detailed in the property description.
Bookings are not normally taken for all male or all female groups.
Under occupancy is also possible as the price is per property per week.
The amenities in each property are listed under 'Services' in each individual property entry. All properties include furniture, bed linen and bathroom towels, utensils, cutlery and crockery for the maximum number of occupants. Beach towels and cot linen are provided only when stated.
Beds described as double/twin can be made up as either a double or a twin on request. A twin bedroom contains two single beds or bunk beds as described and a double bedroom contains a double bed.
Some satellite systems are on a shared dish. Wi-Fi, even when offered, is not guaranteed at any accommodation.
Where a property advertises a swimming pool, the use of a swimming pool is, without exception, always entirely at the users' own risk.
No, there is no extra charge for cleaning the accommodation at the end of your stay. You are expected to leave the accommodation in a reasonably clean and tidy condition. However in exceptional circumstances if extra cleaning costs are incurred due to the condition of the property at the end of a stay the extra cleaning costs will be the liability of the client.
Most properties will supply the minimum of a basic welcome pack including tea, coffee and milk etc. However, some properties may be able to provide additional items on request, payable on arrival, if guests are expected to arrive late to the property.
Accommodation is normally available from 2pm on your arrival day and must be vacated by 10am on your departure day unless otherwise stated or notified to you. Your arrival instructions will be sent to you after the final balance has been paid and usually about 2 weeks prior to arrival. Information on how to access the property and whether or not contact needs to be made to the owner will also be advised. We will give you the contact details of the owner with your holiday confirmation.
Holiday rentals periods are normally for 1 or 2 weeks (but can be up to a maximum of 12 weeks) between Easter and the end of October. Many properties will also offer Longer "Winter Let" stays with any-day changeovers between November and Easter.
Some of the images of properties where more than one unit is offered may show images from a selection of the units offered. These images give an overall impression of the style of the property and are not necessarily the unit itself.
Take your own car and enjoy a sea crossing to the Channel Islands. Pack your car with everything you need to enjoy your holiday and drive onboard.
Sea Travel offer: £25 discount off accommodation price. Guaranteed price match to current rate advertised on-line by Condor Ferries with our special Book Now, Pay Later* deal for return travel with a car from the UK for all new bookings.
Why not upgrade to one of our super comfortable seats situated in the spacious Horizon Lounge at the front of the ship, with panoramic views? The seats are either situated around tables, or are reclining with a tray table - there is a small charge per seat each way. All have access to a power supply for charging your devices on the move. The Horizon lounge is key-card entry and has its own exclusive bar.
Add a touch of luxury to your trip by upgrading to Club Class and set sail in a private lounge with reclining seats and complimentary newspapers. With steward service, you can enjoy a selection of muffins and tea or coffee, from the comfort of your own seat. Each seat has access to its own power socket to help you to charge your devices on the move with you and there are also tables for work and relaxation, to make your journey as comfortable as possible. Priced per seat each way.
There is also a conventional ferry from Portsmouth that takes a leisurely 10 hours to cruise to the Islands during the day (cabins are available) with an overnight return to the UK, arriving early morning, reducing the potential for traffic delays on your journey home. Cabins, reclined seats and a Club Class lounge are available to book on this service.
*The cost of the sailings will be added to your final invoice (payable not less than 8 weeks before you travel) and no additional deposit or payment is needed when booking.
Yes, definitely we work with travel partners who can facilitate both air and sea travel. All accommodation bookings with our sea travel partner via Freedom Holidays, will receive a minimum £25 discount of the accommodation when the booking includes a car on the ferry from the UK.
When travelling by ferry it is imperative that you check your sailing before leaving home using the contact details for Condor on the travel section on our Confirmation Invoice. Please provide us with your mobile number and we, and Condor Ferries, will always do our best to contact you if we know of any delays or reschedules.
We are happy to provide you with a quotation for air travel from most UK airports too. Please see our Travel page and ask for details.
Jersey may be small, but don’t underestimate its hidden depths. From winding ‘green lanes’ to scenic coastal touring routes, steep cliff top panoramas and cycle routes that hug the coast - if you’re keen to explore, you’ll find the journey just as much part of the experience as the destination. From rental cars to cycle hire, our local bus network or visitor bus tours, discover how easy it is to explore Jersey.
When a property is located in a rural location or not near to a good bus route we do recommend a hire car. 'Car recommended' will appear under 'Services' in each individual property description. Please see our Car Hire page for details of our very competitive rates.
PayByPhone parking is available in all paying public car parks and on-street parking. You will need to download the App to your mobile device and initially enter details of the vehicle and your debit card. Opt out of receiving confirmation texts as they are chargeable, but a receipt by email is free. When you are ready to park you need to locate the car park or on-street location number to enter into the App. A full list of codes can be found at https://www.gov.je/Travel/Motoring/Parking/Pages/CarParks.aspx.
Alternatively, you can use Paycards. These cards can be purchased from most convenience shops, post offices and garages island wide. Payment by paycard wherever the P symbol is displayed.
Sand Street car park has a pay-as-you-leave system.
Payment is not normally required overnight between 5pm and 8am the next day but you must check the signage very carefully for parking rates and time restrictions wherever you park. Single yellow lines indicate that parking is prohibited day and night and the penalty for parking on these lines is usually a fine.
In Jersey, we drive on the left. The island’s speed limit is set to 40 mph / 64 km per hour and despite its small size, you’ll find plenty to explore with over 350 miles of paved road winding between fields, farms and along the coastline. If you’re planning to drive in Jersey, you’ll need to hold a Certificate of Insurance or an International Green Card, a valid Driving Licence or International Driving Permit (UK International Driving Permits are not valid). Photocopies are not acceptable. If you're bringing your car, you'll need to display a nationality plate on the back of your vehicle. Rent a car Here
Not feeling so energetic? Sit back, relax and enjoy the view of Jersey's coastal lanes and fishing villages with a coach tour from a modern fleet to beautifully restored open top vintage buses. With carefully chosen routes ranging from round-the-island tours to trips to attractions like Jersey War Tunnels or Durrell, getting there will be half the fun.
That’s right. Jersey’s small on size, but rich in off-the-beaten-track locations, making it perfect to explore on foot. Enjoy the freedom and uncover a whole island’s worth of unique perspectives and serendipitous discoveries from tree-lined country lanes that open out to spectacular sea views, or finding hidden-away bays and beaches all to yourself.
With a network of cycle routes that run beside the coast and along quiet country lanes, hire a bicycle and you’re free to explore. Our recommendation? Download a copy of our cycle map and plan a route, with a picnic stop along the way. Pack your panniers with a picnic from La Belle Gourmande delicatessen in St Aubin or the Central Market in St Helier.
Let someone else take the wheel and use Jersey’s network of public transport to navigate your way around the island. With easy to use and regular services linking the island’s main locations and attractions with the central bus station at Liberation Station, Jersey’s public transport network makes it easy to explore and go where you please. Most buses have easy access for wheelchair users.
Let someone else show you the way and take a taxi. Ranks are conveniently located outside the airport and the harbour; public taxis are meter controlled, and you’d expect to pay less than £20 for a fare between the airport and St. Helier. Different rate tariffs apply to both public rank taxis and booked cabs depending on the time and day and public holidays.
Yes, it is the responsibility of the client to purchase suitable travel insurance for themselves and their party to cover their booking. Freedom Holidays strongly recommends that clients purchase suitable insurance to cover cancellation charges for circumstances beyond the client’s control, such as, but not limited to, medical expenses* arising whilst on holiday, loss of luggage or money and personal liability, jury duty, incarceration, change in personal or employment circumstances, military service, death or illness (including Covid-19**), shielding/isolation, family emergencies and travel delays, amendments and cancellations. Insurance should be taken out at the time of the holiday booking. If a client chooses not to purchase travel insurance, then the client accepts responsibility for any loss they may incur due to their cancellation.
*Make sure you're covered for specialised medical transport home (repatriation) and medical transfers for treatment. These are often the most expensive charges when you need overseas treatment.
**Covid-19 is now a known risk and it is possible for you to insure your holiday against it. This can include the lead client or any of the booked party having COVID-19, having to isolate or quarantine or wishing to shield any members of the party.
There are several Insurance providers offering policies which include cover for COVID-19 related cancellations, these include, but are not exclusive to;
Jersey and the UK have a Reciprocal Health Agreement which means that if you qualify for free healthcare in Jersey and require emergency treatment when visiting the UK, or vice versa, you won't have to pay certain healthcare charges. The reciprocal health agreements only cover you if your visit was intended to last for less than three months and you don't intend to move countries permanently. The agreement doesn't cover all costs, eg certain types of follow on treatment or travel costs. Jersey and UK Reciprocal Health Agreement
Guernsey does not currently have a reciprocal health agreement with the UK or Europe, as it is independent of both the NHS and those holding European Health Insurance Cards (E.H.I.C.) If you require medical assistant while visiting the Islands from the UK, or other Non-Reciprocal Countries, you will need to pay for all medical services, including primary care, hospital accommodation, radiology, pathology, pharmacy and physiotherapy. Guernsey Health Care Information
Jersey is not part of the UK and therefore is not part of the NHS. For UK visitors, some medical care is covered by a Reciprocal Health Agreement (RHA), but some is not including pre-existing conditions, repeat or lost perscriptions etc. Emergency care is free you can attend the Emergency Department or call Tel. 999, but if you require non-essential care you will need to contact a local GP (doctor) then you must pay (doctor visits are not free in Jersey). A link to a list of local GPs can be found at www.gov.je/Health/Travelling/Pages/VisitingJersey. The islands do have a Reciprocal Health Agreement with the United Kingdom. Please request details if applicable and if required.